Technical Content Developer
Join a team of distributed systems experts building the future of streaming
We are building Redpanda, a real-time streaming engine for modern applications. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, and by the solo dev prototyping a React application on her laptop. We go beyond the Kafka protocol into the future of streaming, with inline WASM transforms and geo-replicated hierarchical storage. Think of it as a data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe.
We are on a mission to enable every engineer and software company to supercharge their real-time applications, and we need great documentation to help them get the job done!
You Will
Collaborate with engineering teams to discuss the technologies and workflows to be documented.
Write, format, and edit various forms of documentation, including microcopy, procedures, and APIs.
Facilitate knowledge sharing throughout our engineering teams and help colleagues produce accurate, well-written communications.
Partner with content specialists to define documentation standards and best practices.
Participate in assessing and proposing software and methods to continuously improve our documentation processes.
Participate in community discussions with OSS, prospective, and paying customers.
You’ll be part of a diverse team with members in both US (New York City, San Francisco, San Diego, Austin, Denver) and international locations, including Colombia, the United Kingdom, Russia, Poland, and growing!
Requirements
Around 5 years of technical writing experience or other relevant experience
Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation
A degree in Computer Science, Software Engineering, or related experience
A collaborative, innovative, and solution-oriented
Excellent organizational, interpersonal, and communication skills
Nice to have
Experience with GitHub, static site generators (eg Gatsby), front-end web development
Experience working with databases, event streaming, or distributed systems
A rabid desire to help our customers get the information they need to succeed