Technical Content Developer

We are building Redpanda, a real-time streaming engine for modern applications. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, and by the solo dev prototyping a React application on her laptop. We go beyond the Kafka protocol into the future of streaming, with inline WASM transforms and geo-replicated hierarchical storage. Think of it as a data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe.

We are on a mission to enable every engineer and software company to supercharge their real-time applications, and we need great documentation to help them get the job done!

You Will

• Collaborate with engineering teams to discuss the technologies and workflows to be documented.

• Write, format, and edit various forms of documentation, including microcopy, procedures, and APIs.

• Facilitate knowledge sharing throughout our engineering teams and help colleagues produce accurate, well-written communications.

• Partner with content specialists to define documentation standards and best practices.

• Participate in assessing and proposing software and methods to continuously improve our documentation processes.

• Participate in community discussions with OSS, prospective, and paying customers.

You’ll be part of a diverse team with members in both US (New York City, San Francisco, San Diego, Austin, Denver) and international locations, including Colombia, the United Kingdom, Russia, Poland, and growing!

Requirements

• Around 5 years of technical writing experience or other relevant experience

• Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation

• A degree in Computer Science, Software Engineering, or related experience

• A collaborative, innovative, and solution-oriented

• Excellent organizational, interpersonal, and communication skills

Nice to have

• Experience with GitHub, static site generators (eg Gatsby), front-end web development

• Experience working with databases, event streaming, or distributed systems

• A rabid desire to help our customers get the information they need to succeed